Harwood Family Dental

Harwood Family Dental (“we,” “our,” or “us”) is committed to protecting your privacy and safeguarding the information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or communicate with our office.

By using this website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide when you:

Complete a contact or appointment request form
Contact our office by phone, email, or online form
Request additional information about our services
Subscribe to communications (when available)

Information you provide may include:

Name
Email address
Phone number
Preferred contact method
Information included in your message

We also collect certain non-personal information automatically through standard website technologies, including:

Browser type
Device information
IP address
Pages visited
Date and time of your visit
General website usage information

How We Use Your Information

We use the information we collect to:

Respond to questions and inquiries
Schedule or confirm appointments
Provide requested information about our services
Improve our website and patient experience
Maintain website security
Comply with applicable legal and regulatory requirements

We only collect information necessary to provide our services and improve your experience.

Appointment Requests & Contact Forms

Information submitted through our website forms is used solely to respond to your inquiry or appointment request.

Please do not submit confidential medical information or protected health information (PHI) through website contact forms or email. These methods are intended for general communication only.

Text Messages & Communications

If you choose to receive text messages from Harwood Family Dental, you consent to receive appointment reminders, scheduling updates, and other practice-related communications.

Message frequency may vary. Message and data rates may apply.

You may opt out of text messages at any time by following the instructions provided in the message or by contacting our office.

Mobile opt-in information and SMS consent will never be sold, rented, or shared with third parties for marketing purposes.

Cookies & Analytics

Our website may use cookies and similar technologies to improve your browsing experience and better understand how visitors use our website.

These technologies may collect information such as:

Pages visited
Time spent on the website
Browser type
Device type
General geographic location

This information is used only to improve website performance and user experience.

Most web browsers allow you to control or disable cookies through your browser settings.

Third-Party Services

Our website may use trusted third-party providers to support website functionality, including services such as:

Website hosting
Website analytics
Appointment scheduling
Contact form processing
Spam prevention

These providers receive only the information necessary to perform their services and are expected to protect your information appropriately.

Links to Other Websites

Our website may contain links to third-party websites for your convenience.

Once you leave our website, we are not responsible for the privacy practices or content of other websites. We encourage you to review the privacy policies of any website you visit.

Data Security

We use reasonable administrative, technical, and physical safeguards to help protect the personal information we collect.

While we work to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.

Children’s Privacy

Our website is intended for a general audience and is not directed toward children under the age of 13.

We do not knowingly collect personal information from children through our website without appropriate parental or guardian involvement.

Your Privacy Choices

You may request to:

Access your personal information
Correct inaccurate information
Request deletion of information where permitted by law
Update your communication preferences

To make a privacy-related request, please contact our office using the information below.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws.

Any updates will be posted on this page with a revised Effective Date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact: